We know reaching out can feel overwhelming. We've made the process supportive, straightforward, and stress-free.
Your care, made simple.
What happens after you reach out
1. You send the form
Share only what feels useful. You do not need to tell your whole story on day one.
2. Clara responds clearly
We reach back out, help sort fit and logistics, and answer practical questions without making you guess.
3. You choose the next step
That might mean intake, scheduling, exploring options, or deciding you want a little more information first.
Contacting Clara can be a guided first step; you do not need to have everything figured out.
Short answer
You send the form, Clara responds clearly, and you choose the next step. That may mean intake, scheduling, exploring options, or asking one more practical question first.
Helpful next step: Go to the contact formShort answer
No. Share only what feels useful for a first contact. You can start with one practical question if that feels easier.
Helpful next step: Read common questionsShort answer
Yes. Clara can help sort through therapist fit, service options, insurance logistics, and whether in-person or secure virtual care makes sense.
Helpful next step: Review service optionsA real Clara team member reviews outreach and follows up, rather than dropping you into an automated scheduling funnel.
Use the form to share contact preferences and timing, and Clara will use that information to guide the callback process clearly.
Share only what feels necessary for first contact. You can review Clara’s privacy practices before sending anything more detailed.
Ask a question. Tell us what kind of support you're looking for. Once you reach out, someone from Clara can help you sort the right next step clearly and kindly, whether that means intake, scheduling, or just getting oriented first.
That is a normal place to start. You can ask about therapist fit, insurance or fees, Spanish-speaking support, or whether Clara can help when you are reaching out for a child, teen, partner, or family.
You do not need to be ready to schedule. A short question is enough if you are still sorting out whether Clara is the right next step.
Use the website assistant in the bottom-right corner to ask about insurance, first visits, bilingual care, therapists, or practical next steps before you send the form.
It can also help you start a contact request directly from chat.
1701 E Woodfield Rd, Suite 905
Schaumburg, IL 60173
Free parking, ADA access, and private office suites near Woodfield Mall.
General office hours: Monday - Friday, 11am - 8pm CT
Individual therapists set their own schedules
In-person and secure telehealth options available
Helpful before you send the form
We explain insurance, intake, first visits, therapist fit, and practical details plainly, with no hidden rules and no confusing next steps.
If you are in immediate danger or need urgent support, call 911 now.
If you are in crisis or having thoughts of suicide, call or text 988for the Suicide & Crisis Lifeline.
You can also go to the nearest emergency room. If you are a current client and safety is a concern, use your safety plan and seek immediate crisis support.
If you want a smaller step first
It can be enough to know what will happen next: who will follow up, what questions can be answered first, and whether Clara seems like a reasonable fit before you share more.
If you are hesitating, let the next step be small. You can send a short message, ask a practical question, or simply tell Clara you are not sure where to begin.